Continuous Heatmaps for Hotjar

In March, Hotjar’s Heatmaps changed from Static Heatmaps to Continuous Heatmaps. Static Heatmaps required you to set up individual pages for the heatmaps in order for them to collect data. Continuous Heatmaps, on the other hand, are available automatically and will start collecting data as soon as the Hotjar Tracking Code is installed and session …

Tax Exempt for WooCommerce

We can use a WooCommerce Tax Exempt plugin to create settings for specific users and orders on client sites. When the plugin is installed, all settings can be found at WooCommerce>Tax Exemption. There, you can edit the following:​ General settings allow you to set which fields you want to show on the tax exemption form​ Exempt Customers & Roles …

Klaviyo & Gravity Forms Integration

Here’s a guide on how to create the Klaviyo / Gravity Forms integration: Install Integration & Sync to Klaviyo Go to “Plugins” then “Add New” and search for the “Gravity Forms Kalviyo” integration. Install the add-on. Under “Forms” and “Settings”, Klaviyo will now appear and you can add the Public API key and Private API …

Monthly Reports

Now that PIC has a Customer Satisfaction Director, we want to make sure reporting on any given client follows a standard format. This way, all the contextual information the Customer Satisfaction Director, team members, and clients themselves need to keep up to date with the status of the account can be found in one place. …

UPS Shipping Guide

The WooCommerce UPS shipping plugin allows for client sites to use UPS shipping options for delivering their products to customers. Below are brief steps on how to set up and use the UPS options on a client site checkout. In the resources section, you can find the full How-To Guide linked for your convenience! The …