In the past few months, we’ve avoided potentially catastrophic issues related to domain renewals and registrars with CaringLawyers.com and MyOfficeFurniture.net.

With CaringLawyers.com, the site and email went down as a result of the domain expiring. This was previously handled by an old IT team who did not hand off or clarify who had access to the domain upon their contract expiring.

We performed a check-in on domain expiration with MyOfficeFurniture.net and “lucked” into finding that OFW’s original registrar had shut down that side of the business. PIC had to backtrack through several companies to re-obtain access to their DNS settings.

Domains expiring are almost worst case scenarios in our industry, next to someone else buying the domain upon expiration or backups not working. IT teams have providen unreliable and unorganized when it comes to managing this information. Also, clients often lose track of who registered or is responsible for renewing the domain at a company.

For all sites that PIC builds, redesigns, or manage, we need to track and store domain registration information so we can avoid these issues.