Social media surged in 2020 and is continuing to do so. However, people are no longer using social media as just a social platform.
Social media is now used as a purchasing platform with shopping reviews and recommendations as well as one-to-one communication with brands to relate to a brand’s personality, not just their products an services. Even further, social media acts as validation in community and interest groups, a news source for current events, and even a virtual event platform. Let’s explore how we can use social media in 2021 to help our clients and ourselves!
Give a brand personality that matches their audience. Be it witty, punny, stuffy, dry, wise, snarky, or professional. Just don’t be boring and one dimensional or always talking sales to the audience.
Virtual is the new normal! Even when it is safe to do otherwise, many predict virtual options will remain in demand. Leverage tools like messenger, live video chat, and live streams to reach out to people where they are right now.
On a more technical edge, Dark Mode is becoming the norm. Even Facebook has “gone dark”. Images and text need to stand out in both white and black news feeds.
Buying on social media is increasing. Social media will become a top channel for purchase, instead of just discovery. Optimize shops and sales promotions for social platforms.
Instagram and Facebook Stories, SnapChat, and TikTok style posts will continue to become a primary content type. Similarly, brands will continue to take a less-is-more posting approach. Conversational marketing will change tone and consumers will crave “snackable” content. The content value will beat production quality for advertising on social media. More brands will go live and authenticity will be vital.
With all the clutter in news feeds, motion will make our messages stand out! Use advertisements like animated ads/images, slideshows, organic and produced video, demonstrations, short video clips or moving backgrounds, and explainer videos when more info on a product is requested.
https://www.broadbandsearch.net/blog/social-media-facts-statistics
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